Privacy & Cookies Policy

Last updated: 25 September 2025

NetZeroLogistics.co.uk (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal data in a fair, transparent, and secure manner. This policy explains how we collect, use, and safeguard your information when you use our website.

1. Information We Collect

We may collect:

  • Information you provide: e.g. when you contact us, subscribe to updates, or fill in forms.

  • Technical information: such as IP address, browser type, device type, and pages you visit.

  • Cookies and tracking data: small files stored on your device to improve your browsing experience.

We do not collect sensitive personal information through this website.

2. How We Use Your Information

We use information to:

  • Provide and improve our website and tools (including calculators).

  • Respond to enquiries and communicate with you.

  • Monitor site usage for analytics and performance.

  • Comply with legal obligations.

We do not sell or rent your personal data to third parties.

3. Cookies

Cookies are small text files placed on your device. We use:

  • Essential cookies – required for the website to function.

  • Analytics cookies – to help us understand how visitors use the site (e.g. Google Analytics).

  • Preference cookies – to remember your settings and choices.

You can control or disable cookies in your browser settings. Please note: disabling cookies may affect site functionality.

4. Legal Basis for Processing

We process personal data on the following bases:

  • Consent (e.g. where you accept cookies or sign up to communications).

  • Legitimate interest (e.g. to operate and improve our website).

  • Legal obligation (e.g. where required by law).

5. Data Retention

We only keep personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.

6. Data Sharing

We may share information with trusted service providers (e.g. hosting, analytics) who help us operate the site.
We require all providers to handle your data securely and in compliance with applicable law.

7. International Transfers

If personal data is transferred outside the UK/EEA, we ensure adequate safeguards (e.g. standard contractual clauses) are in place.

8. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you.

  • Request correction or deletion of your data.

  • Object to processing or request restriction.

  • Withdraw consent at any time (where processing is based on consent).

  • Lodge a complaint with the Information Commissioner’s Office (ICO).

To exercise your rights, contact us at: [insert contact email].

9. Security

We use appropriate technical and organisational measures to protect your data from loss, misuse, or unauthorised access.

10. Changes to This Policy

We may update this policy from time to time. Please check this page periodically for the latest version.

11. Contact Us

If you have any questions or concerns about this policy or how we handle your data, please contact us at:
Email: info@front-street.co.uk